Operations manager monitoring automated processes and integrations
E-commerce · Digital · AI

Business automation and integrations

We remove manual gaps between an inquiry, order, warehouse, payment, communications, and management reporting.

Business objective

For companies where the team transfers data manually, loses inquiries, repeats operations, or cannot see a single customer and order status.

What is included

✓Process audit and loss map
✓CRM and funnel automation
✓Website, store, and application integrations
✓Connecting orders, payments, warehouse, and delivery
✓API and no-code/low-code integrations
✓Automated notifications and documents
✓Role-based portals and status control
✓Error monitoring and support

How the work is structured

  1. 01

    Process map

    We define data flows, manual actions, exceptions, and points of responsibility.

  2. 02

    Priority

    We assess impact, complexity, and risk to begin with an economically justified area.

  3. 03

    Integration

    We configure systems, data exchange, scenarios, and exception handling.

  4. 04

    Operating procedure

    We test the workflow in real operations, document it, and hand control over to the team.

What we will need from you

→Description of the current process
→List of systems and owners
→Examples of documents and statuses
→Estimated volume of operations and errors
Project frameworkAutomation does not replace agreement on the business process. Third-party system constraints, licenses, and modifications to external products are assessed before the integration is launched.
FAQ

Before launch: Automation and integrations

01Do we have to change our current CRM?

No. We first assess whether the objective can be achieved by configuring processes and integrations within the existing environment.

02Can one area be automated?

Yes. It is often sensible to begin with an area that has high repeatability and a clear cost for the manual operation.

03What happens if an integration fails?

We design logging, notifications, retry logic, and a clear manual exception process.

Next step

Describe the current system and desired result

We will clarify the objective, available data, constraints, and the first stage's format.

Prefer email? order@divaexport.com

One integrated system

Ecosystem DIVA Export

Four areas form one integrated system: market entry in Türkiye, international supply, e-commerce, training, and consulting.

Strategy → operations → sales → growth