The team designs AI implementation in business processes
E-commerce · Digital · AI

AI implementation and AI automation

We embed AI into specific processes: handling inquiries, knowledge, content, documents, analytics, and operations.

Business objective

For companies that want to move from scattered AI experiments to working use cases in sales, marketing, support, and operations.

What is included

✓Process audit and AI use-case selection
✓AI assistants for sales and support
✓Enterprise search and knowledge bases
✓Classification of leads, emails, and documents
✓Content and creative operations automation
✓AI assistants for analytics and reporting
✓Integration with CRM and internal systems
✓Quality assessment, control, and team training

How the work is structured

  1. 01

    Use case

    We select an objective with a clear owner, data, frequency, and current operation cost.

  2. 02

    Prototype

    We test quality on a limited data set and define acceptance criteria.

  3. 03

    Implementation

    We connect sources, the interface, roles, logging, and manual control scenarios.

  4. 04

    Scaling

    We compare impact, cost, and risk, then extend the solution to additional processes.

What we will need from you

→Description of the recurring objective
→Examples of anonymized data
→Quality and speed requirements
→Process owner and access rules
Project frameworkAI solutions require quality control and must not automatically make critical legal, financial, or employment decisions without a responsible person. Data handling is designed separately.
FAQ

Before launch: AI implementation

01Which AI use case is best to start with?

A recurring objective with examples of input data, a clear reference result, and a measurable cost for the current manual work.

02Can internal company documents be used?

Yes, after access, storage, anonymization, and permitted-source rules have been defined for the specific solution.

03Will AI completely replace an employee?

The aim is to reduce routine work and improve decision quality. Responsibility, non-standard cases, and critical actions remain with the team.

Next step

Describe the current system and desired result

We will clarify the objective, available data, constraints, and the first stage's format.

Prefer email? order@divaexport.com

One integrated system

Ecosystem DIVA Export

Four areas form one integrated system: market entry in Türkiye, international supply, e-commerce, training, and consulting.

Strategy → operations → sales → growth